Privacy policy

Frasten Northcraft OÜ (registry code 16998742) is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our website or services. Leah Minski serves as the main contact for all data protection matters.

1. What personal data we collect

We may collect, use, store and transfer the following categories of personal data:

• Identity data: first name, last name, company name, job title.
• Contact data: email address, phone number, postal address (including Tallinn address if provided).
• Technical data: IP address, browser type and version, time zone setting, cookie identifiers.
• Marketing and communications data: your preferences in receiving marketing from us.

2. How we collect your data

We use different methods to collect data from and about you:

• Direct interactions: You may give us your identity and contact data by filling in forms, emailing, or speaking with Leah Minski or our team.
• Automated technologies: As you interact with our website, we automatically collect technical data about your equipment and browsing behaviour.
• Third parties: We may receive contact data from business partners, event hosts, or publicly available sources.

3. How we use your data

We will only use your personal data when the law allows us to. Most commonly we will use it for:

• Delivering marketing services, proposals, and campaign strategies.
• Managing our relationship with you (including notifying you about changes to our terms or policies).
• Administering and protecting our business (troubleshooting, data analysis, internal reporting).
• Complying with legal or regulatory obligations.

4. Marketing and preferences

We strive to provide you with choices regarding certain personal data uses, particularly around marketing. You will receive marketing communications from us if you have requested information from us, used our services, or attended one of our events, and you have not opted out. Leah Minski is your point for opt-out requests: just call +372 5460 0015 or email the placeholder address.

5. Disclosure of your data

We may share your personal data with trusted third parties such as IT service providers, analytics platforms (like Google Analytics), or professional advisers. All our third-party service providers are required to respect the security of your data and treat it lawfully.

6. International transfers

Some of our external partners may be based outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection by implementing appropriate safeguards.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to information is limited to employees, contractors, and agents who need it to perform their work.

8. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. To exercise these rights, please contact Leah Minski at the address above or phone +372 5460 0015.

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